Residence Privacy Policy

Residence Design respects your privacy. This policy explains what information we collect when you visit residencedesignbuild.com, contact us, or respond to our ads on Facebook and Instagram, and how we use, share and protect it.

By using our website or submitting a form, you agree to the practices described here.

Information we collect

Information you give us. When you fill out the contact form on our website, or a lead form in one of our Facebook or Instagram ads, we collect your name, email address and phone number. We also collect your project details, such as the type of space, your investment range, when you would like to begin, and anything else you choose to tell us.

Information from Meta. When you submit a lead form on Facebook or Instagram, Meta Platforms, Inc. shares your answers with us. Meta may pre-fill some fields, like your name or email, from your Meta profile; you can edit them before submitting.

Information collected automatically. When you visit our website, we and our service providers automatically collect certain information through cookies and similar technologies. This includes your IP address, browser and device type, pages viewed, the site that referred you, and the date and time of your visit.

How we use your information

We use the information we collect to:

  • Respond to your inquiry and schedule a design consultation

  • Prepare estimates, plans and proposals, and carry out your project

  • Communicate with you by phone, email or text about your project

  • Understand how visitors use our website so we can improve it

  • Measure how well our ads perform and show our ads to people likely to be interested

  • Comply with legal obligations and protect our rights

We do not sell your personal information.

Cookies, the Meta Pixel and advertising

Our website uses cookies for basic site functions and for analytics provided by our website host, Squarespace.

We also use the Meta Pixel, a piece of code from Meta Platforms, Inc. It lets Meta collect information about your visit and actions on our site, such as viewing a page or submitting our contact form. We use it to measure our Facebook and Instagram ads and to show ads to people who have visited our site. Meta's use of this information is governed by the Meta Privacy Policy.

You can limit this tracking by:

How we share information

We share your information only with service providers that help us run our business, and only as needed for them to do that work:

  • Squarespace, which hosts our website and processes our contact form.

  • Meta Platforms, Inc., which runs our Facebook and Instagram ads and lead forms.

  • Our marketing agency, which manages our advertising and may receive lead form submissions.

  • Zapier, which delivers lead form submissions from Meta to our email inbox.

  • Our email provider, which stores the messages we receive and send.

We may also disclose information when required by law, to protect our rights or safety or that of others, or as part of a sale or transfer of our business.

How long we keep information

We keep your information for as long as needed to respond to you, complete and support your project, and meet our legal, tax and warranty obligations. After that, we delete it or keep it in a form that no longer identifies you.

How we protect information

We use reasonable administrative and technical measures to protect your information. No website or email system is completely secure, so we cannot guarantee absolute security.

Your choices

You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailing hello@residencedesignbuild.com. Depending on where you live, you may have additional privacy rights under local law, and we will honor requests as required.

Children's privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.

Links to other sites

Our website links to other sites, including our Facebook and Instagram pages. Their privacy practices are governed by their own policies, not this one.

Changes to this policy

We may update this policy from time to time. When we do, we will post the new version here and change the "Last updated" date below.

Contact us

Questions about this policy or your information? Please feel free to contact us using any of the methods below.

Residence Design
5970 Wilcox Place, Suite F
Email: hello@residencedesignbuild.com
Phone: (614) 826-0062

Last Revised: October 29, 2026